Organizer Support
Dedicated help for event organizers — from setup to payout.
Getting Started
How to create your first event, set up ticket tiers, and go live.
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Payouts & Billing
Payout timelines, bank account setup, and fee structure.
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Check-In & Scanner
Using the camera scanner for entry management at your event.
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Event Changes
How to edit, postpone, or cancel your event after publishing.
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Ticket Management
Adding ticket tiers, updating prices, and managing availability.
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Reports & Analytics
Downloading attendee lists and understanding your sales data.
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📞 Contact Organizer Support
Our dedicated organizer support team is here to help you create and manage successful events.
Email: support@ticketvibes.in
Subject: Use "Organizer Support – [your event name]" for faster routing
Hours: Monday – Saturday, 10 AM – 7 PM IST
Response time: Within 4 hours during business hours
Subject: Use "Organizer Support – [your event name]" for faster routing
Hours: Monday – Saturday, 10 AM – 7 PM IST
Response time: Within 4 hours during business hours
🚨 Event Day Emergency Support
If you face a critical issue on the day of your event (check-in not working, payment not received, etc.), email support@ticketvibes.in with the subject URGENT – EVENT DAY for immediate escalation.
Include your event name, the issue description, and your contact number for the fastest resolution.
📋 Before Your Event — Checklist
- Verify all event details (date, time, venue, ticket counts) are correct.
- Test the scanner using a sample ticket from your own booking.
- Brief your entry staff on using the QR scanner app.
- Download the attendee list from your dashboard as a backup.
- Confirm your bank account details are correct for payout.